WAZA-AIR FAQ


Q: After updating to Android 10, the APP cannot make a Bluetooth connection.
A:
The "Location" setting might be set to "Off."
At [Settings] -> [Location], change the setting to "On."

Q: Can't connected to the "BOSS TONE STUDIO for WAZA-AIR" app.
A:

"WAZA-AIR MIDI" might be connected in the Bluetooth settings screen of your mobile device.

End the connection as follows, cycle the Bluetooth switch of your mobile device (OFF→ON), and pair from BOSS TONE STUDIO for WAZA-AIR.

Note:
- If connection to "WAZA-AIR MIDI" occurs again in the following screen, end the connection and try again.
- Refer also to "Connecting the BOSS TONE STUDIO iOS/Android App to the WAZA-AIR Unit" (PDF).

WAZA-AIR_BT.jpg


Q: Can't use Bluetooth audio.
A:

It could be that the connection has not been established for some reason.

Open the Bluetooth settings screen of your mobile device, and if "WAZA-AIR Audio" is already connected, temporarily end the connection.
After ending the connection, turn the Bluetooth switch on once again, and perform pairing again.

Note:
- If "WAZA-AIR Audio" is not shown in the Bluetooth setting screen, simply turn the Bluetooth switch off and on again.
- If you're using BOSS TONE STUDIO, take care not to tap "WAZA-AIR MIDI" that's shown in the Bluetooth setting screen.

How to end an existing "WAZA-AIR Audio" connection

iOS: Tap the "i" located beside "Connected," and then "Forget This Device."
Android: Tap the gear icon shown beside "WAZA-AIR MIDI" in "Paired devices," and tap "Unpair."



Q: In some cases, a paired mobile device stops connecting.
A:
Try turning the mobile device's Bluetooth switch off and on again.


Q: Can't connect to the app even if I tap "WAZA-AIR MIDI" in the Bluetooth settings screen of the mobile device.
A:

In order to connect to the app, you must perform an operation in the app to pair it with "WAZA-AIR MIDI."
End the "WAZA-AIR MIDI" connection that you selected in the Bluetooth settings screen of your mobile device, and then make the connection again in the app.



Q: WAZA-AIR is not shown as a Bluetooth device on the mobile device.
A:

It is not shown if the Bluetooth function of the WAZA-AIR unit is disabled (the Bluetooth indicator is unlit).
Turn the power of the WAZA-AIR off and on again, or long-press the Bluetooth button to enable the Bluetooth function.

When detected by the mobile device, the following indication appears.

Bluetooth Audio: WAZA-AIR Audio
Bluetooth MIDI: WAZA-AIR MIDI*

*If you're using BOSS TONE STUDIO, don't tap "WAZA-AIR MIDI" in the Bluetooth settings screen of your mobile device; instead, perform pairing in the app. For details, refer to "Connecting the BOSS TONE STUDIO iOS/Android App to the WAZA-AIR Unit" (PDF).




Q: Can't connect to BOSS TONE STUDIO by pressing the [Bluetooth] button.
A:

You must use BOSS TONE STUDIO to perform pairing correctly.
Make the connection using the procedure described in "Connecting the BOSS TONE STUDIO iOS/Android App to the WAZA-AIR Unit" (PDF).



Q: In the Bluetooth settings of BOSS TONE STUDIO, "WAZA-AIR MIDI" is not shown in CONNECT.
A:

It might be that "WAZA-AIR MIDI" is connected in the Bluetooth settings of the mobile device.

End the "WAZA-AIR MIDI" connection, and then pair once again using the procedure described in "Connecting the BOSS TONE STUDIO iOS/Android App to the WAZA-AIR Unit" (PDF).



Q: Even when I press the Bluetooth multi-function button, pairing (rapid blinking of the Bluetooth indicator) does not begin.
A:

It might be that you pressed the Bluetooth multi-function button before the product had finished starting up.

Turn on the power, and after the Bluetooth indicator is lit or blinking, long-press the Bluetooth multi-function button for about three seconds.



Q: How should I make settings when using an external effect pedal?
A:

In BOSS TONE STUDIO for WAZA-AIR, set TRANSMITTER'S STANDBY SETTING to "SOUND SENSING."
As described in "Connecting the BOSS TONE STUDIO iOS/Android App to the WAZA-AIR Unit" (PDF), connect the WAZA-AIR and BOSS TONE STUDIO.

  1. Start "BOSS TONE STUDIO for WAZA-AIR" app.
  2. Tap "≡ (SYSTEM)."
  3. Tap "STANDBY SETTING."
  4. Change the TRANSMITTER'S STANDBY SENSING to "SOUND SENSING."
    - If MOTION SENSING is specified, the transmitter is in standby mode unless it senses vibration, and cannot be used.
  5. Reconnect the transmitter to the transmitter in of the WAZA-AIR unit, and perform the Auto Wireless Connection operation.


Q: When I play my guitar with the transmitter plugged in, sound is not heard from the WAZA-AIR.
A:

If reconnecting the transmitter to your guitar does not solve the problem, check the state of radio reception.

  1. As described in "Connecting the BOSS TONE STUDIO iOS/Android App to the WAZA-AIR Unit" (PDF), connect the WAZA-AIR with BOSS TONE STUDIO.
  2. In BOSS TONE STUDIO, tap ≡ (SYSTEM).
  3. Tap "GUITAR WIRELESS."
  4. In the GUITAR WIRELESS STATUS screen, check the radio reception status.
  5. Check the guitar wireless indicator of the WAZA-AIR unit.
    Lit white: Reception is occurring
    Unlit: Transmitter is not connected


Q: The stereo position of the sound gradually drifts.
A:

If you move your head in any direction other than horizontal rotation (such as moving your head up and down), the position of the sound might drift. If this occurs, press the WAZA-AIR unit’s up/down buttons simultaneously to reset the sound position to its default state.

Do not move the WAZA-AIR unit immediately (approximately one second) after turning on its power. Observing this will improve the accuracy of the gyro sensor built into the WAZA-AIR unit, making it less likely that the position will drift.



Q: Even when I change the orientation of the WAZA-AIR, the GYRO AMBIENCE POSITION does not change.
A:

If there is no change even though the GYRO AMBIENCE TYPE is set to "STATIC" or "STAGE," the Bluetooth connection might be unstable.
Close BOSS TONE STUDIO, turn the WAZA-AIR's power off and on again, and then pair once again as described in "Connecting the BOSS TONE STUDIO iOS/Android App to the WAZA-AIR Unit" (PDF).



Q: Can an accidentally overwritten preset patch be restored?
A:

Yes.
You can use the following procedure to restore it.

  1. Start "BOSS TONE STUDIO for WAZA-AIR" app.
  2. Tap the "TONE CENTRAL."
  3. Tap "WAZA-AIR Preset Patches."
  4. Select the patch that you want to restore, and tap the [ADD] button.
  5. When the "Completed!!" indication appears, tap the [OK] button.
  6. Tap the [LIBRARIAN] button.
  7. In the upper part of the screen, tap the [EXPORT] button.
  8. Tap "WAZA-AIR," and then tap the [NEXT] button.
  9. Select the live set that you want to export.
  10. Select the patch that you want to restore, and then tap the [OK] button.
    "ALL PATCH" exports all patches of the liveset to the WAZA-AIR unit.
    "SELECT PATCH (FROM TO)exports the patches between "FROM" and "TO" to the WAZA-AIR unit.
    "SELECT PATCH" exports the selected patch to the WAZA-AIR unit.
  11. Select the patch within the WAZA-AIR at which you want to start overwriting, and then tap the [EXPORT] button.

For details on operation for steps 6 and following, refer to "[WAZA-AIR Reference Manual] Using BOSS TONE STUDIO (iOS/Android)," in the section "Exporting a Live Set from Librarian to the Unit (EXPORT TO WAZA-AIR)."



Q: Can I use the headphones while charging them?
A:

No.
They cannot be used during charging.



Q: What mobile devices can the BOSS TONE STUDIO app be used with?
A:

It can be used with the following mobile devices.

iOS: iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
Android: 5.1 or later.



Q: How can I check the serial number?
A:

To check the serial number, detach the ear pad of the R side.
- The serial number is a seven-digit alphanumeric string that contains alphabetical letters.
- Since the ear pads are attached by magnets, they can be detached by pulling them lightly.



Q: The Bluetooth audio volume adjusted by the Bluetooth multi-function button (+/-) does not match the volume value on the mobile device.
A:

Since the volume adjustment uses an optimal curve*, it will not match the volume value on the mobile device.
Example: Finer volume adjustments are possible near the minimum value



Q: When I switch effect patches, "COMMUNICATION ERROR" appears.
A:

The Bluetooth connection might be unstable.
Close BOSS TONE STUDIO, turn the WAZA-AIR's power off and on again, and then pair once again as described in "Connecting the BOSS TONE STUDIO iOS/Android App to the WAZA-AIR Unit" (PDF).



Q: I can't use the Bluetooth multi-function button to control the app (e.g., play/stop).
A:

Apps that do not support Bluetooth AVRCP cannot be controlled by the Bluetooth multi-function button.
In some cases, playback in the browser might operate differently than the dedicated app.



Q: The guitar sound contains high-frequency noise.
A:

It could be possible that the noise occurs because the guitar's internal circuitry and battery are too close to the transmitter (WL-T).
As shown in the figure below, make the connection to the guitar using a Mono Patch Cable (1/4" (M) - 1/4" (M)) and a Mono or Stereo Adapter (1/4" (F) - 1/4" (F)).

WL-T_hi_frequency.jpg



Q: The transmitter's battery indicator is blinking red.
A:

A charging error occurred.

When the internal temperature of the transmitter or the ambient temperature rises, charging might temporarily stop in order to protect the rechargeable lithium-ion battery.
- When the internal temperature of the transmitter decreases, the BATTERY indicator changes to being lit orange, and charging resumes.
- Use the unit in the recommended ambient temperature range of "10℃-30℃."
- If the blinking state does not change, contact your dealer or a service center to have the unit repaired.



Q: Is it possible for me to replace the lithium-ion battery of the transmitter or receiver myself?
A:

No.
The battery is not user-replaceable.
If the transmitter or receiver can no longer be charged, or if the remaining battery capacity declines quickly after charging, contact your dealer or a service center to have the unit repaired.



Q: Is it possible for me to replace the headband myself?
A:

No.
If you need to have the headband replaced, contact your dealer or a service center to have the unit repaired.



Q: Can this also be used for bass guitar?
A:
Yes.
In the dedicated "BOSS TONE STUDIO" app (iOS, Android), set AMP TYPE to "FLAT/BASS/ACOUSTIC."


Q: What kind of guitars can the transmitter (WL-T) be used with?
A:

It is installable on general guitars (Stratocaster type, Telecaster type, Les Paul type, SG type, electric acoustic guitars, and the like).

Note, however, that in the case of guitars that have special output specifications, sound might not be produced, or installation might be physically impossible.
Symptoms and their causes for respective different specifications, along with remedies, are highlighted below.

Some guitars equipped with active pickups
Symptom: No sound is produced. Guitar audio includes a thumping sound.
Cause: In the active circuits that guitars have, generally, TRS jack output is wired so that the tip is audio, the sleeve is the ground, and the ring is for the battery ground, but in some cases, there are guitars on which the ring and sleeve wiring is reversed (shown below).

WL-T_activePU.jpg

 

Remedy: Try making the connection shown in remedy A or remedy B.

WL-T_remdy.jpg

Some guitars on which installation is not possible
Symptom: The WL-T cannot be physically installed on the guitar.
Cause: Installation is impossible if the area at the mounting jack lacks enough space for attaching the transmitter (a cylindrical space measuring 18.5 mm in diameter and 5 mm deep).
Remedy: Try making the connection shown in remedy B.

YAMAHA Silent Guitar
Symptom: No sound is produced. The guitar is not powered.
Cause: The electrical wiring has special specifications, and so the no operation is possible without below remedy.
Remedy: Try making the connection shown in remedy A or remedy B in the figures above.

Instruments whose OUTPUT jack is stereo 1/4-inch phone type (TRS 1/4-inch phone type)
Symptom: Only the L-side signal is output.
Cause: The WL-T has monaural specifications, and so only the L-side (tip-side) signal is output.
Remedy: Because of the specifications, no remedy is available.


If remedies A and B do not correct the problem, try repeating the procedure below.
  1. Remove the batteries or disconnect the power adapter from the guitar.
  2. Attach the jack adapter plug to the transmitter and connect it to the guitar.
 


Q: How do I change the stereo position of the sound?
A:

You can change the stereo position of the sound by setting the GYRO AMBIENCE TYPE to "SURROUND."

For details, refer to "GYRO AMBIENCE" in "[WAZA-AIR Reference Manual] Using BOSS TONE STUDIO (iOS/Android)."



Q: How do I charge the dedicated transmitter (WL-T)?
A:

Charge it using the included USB cable (USB micro B-type) and a commercially available USB AC adaptor.
It cannot be charged by connecting it to the transmitter in jack of the WAZA-AIR unit.

Use a USB AC adaptor that meets the following requirements.

USB Cable: Micro-B type
USB AC adaptor: 5 V, 0.5 A or more



Q: Can I specify the time until the unit enters standby mode?
A:

Yes.
You can set this by using the "AUTO STANDBY" setting in the dedicated BOSS TONE STUDIO app.

You can specify this time as OFF, 5 minutes, 15 minutes, or 30 minutes (default value).
For details, refer to "[WAZA-AIR Reference Manual] Using BOSS TONE STUDIO (iOS/Android)."



Q: What are the dimensions of the transmitter?
A:

Please refer to "WL-T (transmitter) Outline" (PDF).



Q: Can I connect the CHARGE port to a computer via USB and use it to transfer audio?
A:

No.
The CHARGE port is only for charging.



Q: Can I connect wirelessly with a transmitter other than the WL-T?
A:

No.
Connection with other transmitters is not possible.



Q: Can I connect the guitar directly to the Transmitter In Jack without using the transmitter (WL-T)?
A:

No.
The Transmitter In Jack of the WAZA-AIR unit is available only for connecting the transmitter (WL-T) when making settings for wirelessly connecting the guitar (Auto Wireless Connection).



Q: Can the "WL-T" dedicated transmitter be purchased by itself?
A:

Yes.
It can be purchased from dealers that carry BOSS products.



Q: Can I perform while listening to a song that's playing back on my mobile device?
A:

Yes.
If the WAZA-AIR is connected via Bluetooth audio to your smartphone or tablet, you can play your guitar while listening to songs or backing tracks in your music library, or to the audio of a YouTube lesson video, etc.

Refer to "Pairing with a Mobile Device (Bluetooth Audio) " in the WAZA-AIR owner's manual.



Q: What can I do using the "BOSS TONE STUDIO for WAZA-AIR" dedicated app?
A:

You can do things such as the following.

  • Adjust the gyro sensor
  • Edit effects
  • Save to the WAZA-AIR unit
  • Manage settings (Librarian)

You can also use a button within the app to access the tuner function or the dedicated "BOSS TONE CENTRAL" website, where you can download additional content free of charge.
For details, refer to "[WAZA-AIR Reference Manual] Using BOSS TONE STUDIO (iOS/Android)."

BOSS TONE STUDIO for WAZA-AIR (for iOS) Download
BOSS TONE STUDIO for WAZA-AIR (for Android) Download



Q: How many patches can be saved in the unit?
A:

The unit can store up to six patches (CH), each containing settings for gyro ambience, amp, and effect.
To edit these settings, use the "BOSS TONE STUDIO for WAZA-AIR" (iOS, Android).



Q: Tell me about the amp types and effects.
A:

The WAZA-AIR is equipped with the following amp types and effects.
These can be edited from BOSS TONE STUDIO for WAZA-AIR.
For details, refer to WAZA-AIR Reference Manual "Using BOSS TONE STUDIO for WAZA-AIR (iOS/Android)."

<AMP TYPES>

  • BROWN: Lead sound with a crafted edge, taken from the BOSS WAZA Brown
  • LEAD: Adjusting the gain lets you use this sound for a wide tonal range, from crunch to high gain
  • CRUNCH: Fat crunch sound that faithfully responds to the nuances of your picking
  • CLEAN: Clean and natural sound. Use together with BST (Booster) for solo or lead
  • FLAT/BASS/ACOUSTIC: An amp that supports connection of an electronic musical instrument, bass, or acoustic guitar

<EFFECTS>

BST

  • BLUES DRIVE: This is a crunch sound of the BOSS BD-2. This produces distortion that faithfully reproduces the nuances of picking.
  • OVERDRIVE: This models the sound of the BOSS OD-1. This produces sweet, mild distortion.
  • DISTORTION: This gives a basic, traditional distortion sound.

MOD

  • CHORUS: Frequency band division is employed to produce two different choruses, one for low frequencies and one for higher frequencies.
  • FLANGER: The flanging effect gives a twisting, jet airplane-like character to the sound.
  • PHASER: By adding varied-phase portions to the direct sound, the phaser effect gives a whooshing, swirling character to the
    sound.

DELAY

  • DIGITAL DELAY:This is a simple mono delay.
  • ANALOG DELAY: This gives a mild analog delay sound.
  • TAPE ECHO: This setting provides the characteristic wavering sound of the tape echo.

FX

  • TREMOLO: An effect that creates a cyclic change in volume.
  • T.WAH: You can produce a wah effect with the filter changing in response to the guitar level.
  • OCTAVE: This adds a note one octave lower, creating a richer sound.

REVERB

  • PLATE REVERB: Simulates plate reverberation (a reverb unit that uses the vibration of a metallic plate). Provides a metallic sound with a distinct upper range.
  • SPRING: This simulates the sound of a guitar amp’s built-in spring reverb.
  • HALL: Simulates the reverberation in a concert hall. Provides clear and spacious reverberations.


Q: How many hours of continuous use does a fully-charged transmitter (WL-T) provide?
A:

It provides approximately 12 hours of continuous use.

If the WAZA-AIR unit and the transmitter (WL-T) are left powered-on in a silent or stopped state, they switch to "standby mode" in order to reduce battery consumption.

  • Factory setting: motion sensing
    If the specified time (three minutes) elapses without any performance occurring (without the gyro sensor sensing vibration), the unit automatically enters standby mode.

  • When AUDIO SENSING is selected in the dedicated app>
    No sound for the specified time (60 minutes)


Q: What products can be used with the transmitter (WL-T)?
A:

It can be used with the KATANA-AIR, WL-20, WL-20L, WL-50, or WAZA-AIR. (current as of December 2019)

The sensing conditions for which the transmitter transitions to standby mode differ depending on the device that is used.
The conditions that are automatically specified when making wireless settings are as follows.

  • KATANA-AIR: motion sensing
  • WL-20, WL-20L, WL-50: sound sensing
  • WAZA-AIR: motion sensing (factory settings), sound sensing (selectable in the dedicated app)